Shipping

Shipping Policies

At Ella’s Angel, we take great care in ensuring your order is handled promptly and delivered safely. Please review the following shipping policies to understand our process and responsibilities.

Processing Time
All orders are carefully packed and processed within 2–3 business days from the time of purchase. During peak seasons or promotional events, processing times may vary slightly, but we always strive to fulfill orders as quickly as possible.

Shipping Time
Once processed, your order will be shipped via our standard delivery method, which typically takes 5–7 business days, depending on your location and the carrier’s service availability. Delivery times may vary for remote or rural areas.

Tracking Information
As soon as your order ships, you will receive a tracking number via email or text message. This allows you to monitor your package and stay updated on its estimated delivery date.

Shipping Delays
Please note that Ella’s Angel is not responsible for shipping delays caused by factors beyond our control, including but not limited to severe weather, postal or courier service disruptions, or incorrect addresses entered at checkout. We recommend verifying your shipping details carefully before submitting your order.

Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, Ella’s Angel cannot be held liable for any lost, stolen, or misplaced items. If your package appears to be missing, we encourage you to check with neighbors, your local postal office, or the delivery carrier directly for assistance.

We appreciate your understanding and cooperation as we work to provide a reliable and transparent shipping experience. If you have any concerns regarding your shipment, please contact our customer support team before or after your order is placed.