No Refund Policy
Thank you for shopping with us. We value your trust and strive to ensure your complete satisfaction with every purchase. However, due to the nature of our products and in accordance with hygiene and safety regulations, we have established a strict No Refund Policy as outlined below.
All Sales Are Final
Once an order has been placed and processed, it is considered final. For reasons related to product safety, hygiene, and personal protection, we are unable to accept returns, provide refunds, or issue store credits under any circumstances. This policy helps us maintain the highest standards of quality and ensure that every item reaching our customers is brand new and unused.
Exchanges for Damaged or Defective Items
We understand that unexpected issues may occur during shipping. If your order arrives damaged or defective, you may be eligible for an exchange of the same item. To qualify for an exchange, you must contact us within 48 hours of delivery and provide clear photo evidence of the issue. Our team will review your request, and if approved, a replacement will be arranged promptly. Please note that exchanges are only available for the same product originally ordered.
Cancellations
Once an order has been submitted and entered into processing, it cannot be canceled. This ensures that all orders are handled efficiently and shipped in a timely manner.
By completing your purchase, you acknowledge and agree to the terms outlined in this No Refund Policy. We appreciate your understanding and continued support of our small business.
If you have any questions or concerns, please don’t hesitate to reach out to our customer support team before completing your order.